Terms & Conditions — Jalladharani Seafoods

1. Introduction

Welcome to the website of Jalladharani Seafoods (“we”, “us”, “our”). By accessing or using our website at https://jalladharani.com/ (“Website”), you agree to be bound by these Terms & Conditions (“Terms”). If you do not agree to these Terms, please do not use the Website.

2. Definitions

  • “Customer”, “you” or “your” means any person who uses the Website or places an order via the Website.

  • “Products” means any seafood, frozen fish, or other items made available for purchase on the Website.

  • “Order” means a confirmed purchase of Products placed by you via the Website.

  • “Service” means any of the services provided through the Website including ordering, delivery, payment processing.

3. Use of Website

  • You represent and warrant that you are at least 18 years old and have legal capacity to enter into these Terms.

  • You agree to use the Website only for lawful purposes and in a way that does not infringe the rights of, restrict or inhibit anyone else’s use of the Website.

  • You must not upload to, distribute or otherwise publish through the Website any content that is offensive, defamatory, infringing or unlawful in any way.

4. Registration & Accounts

If you create an account on the Website, you agree to:

  • Provide accurate, current and complete information about yourself as prompted.

  • Maintain and promptly update your account information to keep it accurate.

  • Safeguard your password and are responsible for all activities under your account.

  • Notify us immediately of any unauthorized use of your account.

5. Product Information & Availability

  • While we endeavour to provide accurate descriptions, photographs, specifications and prices of Products, we do not guarantee that all information is error-free.

  • The availability of any Product is subject to change without notice. We reserve the right to cancel or refuse an Order if a Product is not available.

  • Colours, textures or sizes of Products may vary from those shown on the Website due to screen settings or natural variation of seafood.

6. Pricing & Payment

  • All prices listed on the Website are in Indian Rupees (INR) and inclusive of applicable taxes unless stated otherwise. Delivery or shipping charges may apply and will be shown at checkout.

  • We accept the payment methods listed on the Website at the time of purchase. You agree to provide valid payment information and authorise us to charge your selected payment method for the total Order amount.

  • In case of payment failure or reversal, we reserve the right to cancel the Order.

7. Order Acceptance & Cancellation

  • Your placing of an Order constitutes an offer to buy. We may accept your Order by dispatching the Product, or via any other means indicating acceptance.

  • We reserve the right to refuse or cancel any Order at our discretion (for example, due to stock unavailability, errors in pricing, or suspicion of fraudulent activity). If your payment has been processed for a cancelled Order, we will refund you in full.

8. Delivery & Shipping

  • We will deliver the Products to the shipping address you specify during checkout. Delivery times are estimates only and we will not be liable for any delay.

  • You are responsible for providing correct delivery details and for accepting delivery at the stated address. If we are unable to deliver due to incorrect information, you may incur additional charges.

  • Risk of loss or damage to Products passes to you when we have delivered them to the carrier or at the point of delivery (whichever is applicable).

9. Returns, Refunds & Quality

  • Given the perishable nature of seafood Products, you must inspect the Products on delivery. If you find a defect or non-conformity, you must notify us within [specify time, e.g., 24 hours] of delivery.

  • We will at our discretion accept returns or provide refunds or replacements if the defect is not due to your improper handling or storage.

  • We reserve the right to reject a return if the Product has been used, altered, damaged by you, or not stored in accordance with our instructions.

10. User Content

  • If you post reviews, comments or other content (“User Content”) on the Website, you grant us a non-exclusive, royalty-free, worldwide licence to use, reproduce, modify and display that content.

  • You represent that your User Content is your original work, does not infringe third-party rights, and is not unlawful or offensive. You agree to indemnify us for any claim arising from your User Content.

11. Intellectual Property

  • All content on the Website (including text, graphics, images, logos, trademarks, software) is the property of Jalladharani Seafoods or its licensors and is protected by copyright, trademark and other laws.

  • You may view and download content for personal, non-commercial use only. You must not copy, reproduce, modify, distribute, transmit, display, or create derivative works from any content without our prior written consent.

12. Limitation of Liability

  • To the maximum extent permitted by law, we exclude all liability arising out of or in connection with your use of the Website or Products, including (but not limited to) indirect or consequential losses.

  • Our total liability to you for any claim arising in connection with an Order or Products shall not exceed the total amount paid by you for that Order.

13. Indemnity

You agree to indemnify, defend and hold harmless Jalladharani Seafoods and its officers, directors, employees, agents, licensors and suppliers from and against all losses, expenses, damages and costs (including reasonable legal fees) arising out of your use of the Website, your breach of these Terms or your violation of any rights of another.

14. Privacy & Data Protection

Your use of the Website is also governed by our Privacy Policy. Please review it carefully to understand how we collect, use, protect and share your information.

15. Changes to Terms

We may modify these Terms at any time by posting the updated version on the Website. The new version will take effect upon posting and shall apply to your subsequent use of the Website. Your continued use of the Website after changes means you accept the updated Terms.

16. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India and the state of Andhra Pradesh. Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of [specify district, e.g., Nellore or Eluru] in Andhra Pradesh.

17. Severability

If any provision of these Terms is held invalid or unenforceable under applicable law, that provision will be deemed omitted and the remaining provisions shall continue in full force and effect.

18. Entire Agreement

These Terms, together with the Privacy Policy and any other notices on the Website, constitute the entire agreement between you and Jalladharani Seafoods regarding your use of the Website and Products, and supersede all prior or contemporaneous agreements.

19. Contact Information

If you have any questions, comments or complaints about these Terms or the Website, please contact us at:

Jalladharani Seafoods
Address: 1-2-33/174 SS Avenue, Mithra Hills, near Mithra Hills Kamaan, Hyderabad Nagar, Hyderabad – 500085
Phone: +91 90001 47666
WhatsApp: +91 94935 19974
Email: gutlaraj@gmail.com