Shipping & Delivery Policy – Jalladharani Seafoods

Thank you for shopping with Jalladharani Seafoods. This Shipping & Delivery Policy outlines how we process, handle, and deliver orders placed through our website https://jalladharani.com/.

1. Service Locations

We currently deliver seafood products to selected areas within:

  • Hyderabad & Surrounding Regions

  • Additional locations may be added in the future.

If your location is not serviceable, our team will contact you for alternatives.

2. Delivery Time

A. Standard Delivery

  • Orders placed before [specify time, e.g., 4 PM] are processed the same day (subject to availability).

  • Delivery typically occurs within 2–12 hours depending on your location and product type.

B. Pre-Orders / Bulk Orders

  • Large or special orders may require extra processing time.

  • Customers will be informed in advance.

C. Delays

Delivery may be delayed due to:

  • Weather conditions

  • Traffic restrictions

  • Availability of products

  • High-volume order days

We will notify you of any major delay.

3. Shipping Charges

Shipping or delivery fees are calculated based on:

  • Delivery location

  • Product type (fresh, frozen, bulk packs)

  • Order size

Any applicable charges will be shown at checkout before payment.

4. Order Confirmation

Once your order is placed:

  1. You receive an order confirmation message via SMS/WhatsApp/Email.

  2. Our team verifies the availability of items.

  3. You receive a dispatch notification once the order is out for delivery.

5. Packaging Standards

We ensure safe handling and hygienic packaging using:

  • Food-grade containers

  • Temperature-controlled packaging (ice packs if required)

  • Leak-proof wrapping

This helps maintain freshness and quality during transit.

6. Delivery Attempts

Our delivery partner will attempt delivery once to the provided address.
If you are unavailable:

  • The delivery partner will contact you.

  • If unreachable, the order may be marked undelivered, and additional charges may apply for re-delivery.

7. Customer Responsibilities

Customers must:

  • Provide correct address and active contact number

  • Ensure someone is available to receive the order

  • Inspect the products immediately upon delivery

Since seafood is perishable, delays in receiving the order may affect quality.

8. Risk & Ownership

Ownership and risk of the products transfer to you once they are delivered to your provided address.

9. No Shipping Outside Serviceable Areas

We currently do not ship outside Hyderabad or offer international delivery.

10. Contact Details for Delivery Queries

For issues related to shipping or delivery, contact:

Jalladharani Seafoods
Address: 1-2-33/174 SS Avenue, Mithra Hills, near Mithra Hills Kamaan, Hyderabad Nagar, Hyderabad – 500085
Phone: +91 90001 47666
WhatsApp: +91 94935 19974
Email: gutlaraj@gmail.com